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Refund Policy

Refund Policy - the basics

Free refunds or replacements for all orders that arrive damaged are rejected as such at the time of delivery. Stock products can be returned within 14 days of receipt with a 20% restocking fee if returned without any damage. 

Questions or Concerns?

At Arch Casting, our commitment to customer satisfaction is unwavering. We understand that every project is unique, and we pride ourselves on going above and beyond to ensure you are completely satisfied with your custom stonework. With our meticulous attention to detail and passion for quality craftsmanship, we work closely with you to bring your vision to life, making your experience as smooth and enjoyable as possible. Let us know how we can help make your project truly exceptional.

Customer Service

Call or email us anytime with any of your concerns. 

Phone: (704) 584-9438

Email: info@archcasting.com

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